Job Description
COVID 19 VACCINATION AND BOOSTER IS MANDATORY TO BE CONSIDERED FOR THIS POSITION
Manpower is hiring for Billing Representative who has worked in Higher Education. With your 3+ years' experience in
Customer Service/Financial Counseling, Reconciliation/Audit, Billing/Accounts Maintenance, and special projects as needed; Manpower may have the perfect opportunity for you!
Position: Billing Representative
Pay Rate: $19.50/hr. - $25.18/hr. DOE.
Location: Los Angeles, CA (HYBRID)
Duration: 3 - 6 month project
What you will be doing:
* Responsible for providing end-to-end customer service and account maintenance for all student non-student billing accounts within proprietary system.
* Counseling customers (staff, students and 3rd party entities via phone, email, and in person on billing and collection policies/procedures.
* Promoting use of available payment options with the support of higher-level administrators and setting up short-term payment agreements on an as needed basis.
* Oversight of billing account creation and management in accordance with accounting principles.
* Supporting with the processing of disbursements and other payments to key stakeholders/departments.
* Assisting with reconciliation student refund check disbursements and coordinating the return of funds of uncashed checks in compliance with Title IV regulations.
* Percentage of job scope includes the following:
* 45% Customer Service/Financial Counseling.
* 25% Reconciliation and Audit.
* 20% Billing and Accounts Maintenance.
* 10% Other duties as directed.
The Skills we are looking for:
* Bachelor's Degree / Business Major or Equivalent preferred
* Ability to perform superb Customer Service, Reconciliations, Audits, Billing and Account Maintenance
* Expert knowledge in MS Application
* Ability to multitask while meeting departmental deadlines