Call Center Representative

Industry

Admin and Secretarial

Advert ID

USA_593043

Location

Palm Desert

Job Type

Temporary

Hours

Full-Time

Salary Range

USD15-16/hr

No. of Openings

1

Branch Information

Palm Desert, CA - (USA) 41990 Cook Street Suite 803 CA Palm Desert , CA 92211

ContactNumber

760-837-9972

Job Description

Manpower is recruiting for a skilled Call Center Representative. We are searching for a candidate that can learn and retain new material quickly and is highly responsive to inquiries and requests from a variety of contacts, including the public. You must be friendly, courteous, and willing to learn and grow.



Responsibilities:

*Answering high volume of incoming calls

*Respond to customer inquiries, problems, and complaints

*Communicate out via phone and electronic communications

*Enter requests into electronic database

*Obtain detailed information from customers to help resolve issues.



Qualifications:

*Heavy phone communications

*Typing (45-60 WPM)

*knowledge of MS word and excel

*Ability to edit material and ensure correct punctuation, spelling and grammar

*Strong attention to detail

*High level customer service experience



Competencies needed to succeed in this position:

*Self-management - Showing personal organization, self-discipline, and dependability.

*Oral communication - Engaging effectively in dialogue

*Customer Focus - Attending to the needs and expectations of customers

*Teamwork - Collaborating with others to achieve shared goals.

*Using Technology - Working with electronic hardware and software applications.

*Writing - Communicating effectively in writing

*Adaptability - Responding positively to change and modifying behavior as the situation requires.



If you are interested and have all the skills and qualification forward your resume to our recruiter today!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.