CSR- Shipping Coorindator

Industry

Admin and Secretarial

Advert ID

USA_536735

Location

Pasadena

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD18/hr

No. of Openings

1

Branch Information

Houston, TX - Metro - (USA) 10235 West Little York Road Suite 159 TX Houston , TX 77040

ContactNumber

713-386-1416

Job Description

11770 - CSR - 1st Shift - Pasadena, TX (Open)



Assigned To All

Job Description Provides direct Client service, including verifying shipments, scheduling dock appointments, and problem solving for clients.



Essential Duties and Responsibilities:

Calling, emailing carriers to verify shipments are on time. Calling, emailing customers to schedule dock appointments. Update information into system. Prepare required activity reports accurately and efficiently for site management. Coordinate all inbound and outbound activity for assigned accounts. Investigate and communicate client complaints in accordance with established site and company protocol. The handling of customer orders in the manner, which adheres to company procedures is an important responsibility. Other responsibilities include phone duties, greeting visitors, scheduling and other clerical duties.

Required Skills Excellent communication, problem solving, and time management skills are required

Required Education N/A

Required Years of Experience

Desired Skills Skills for this position with SAP, Freight/Carrier entry experience, willingness to go from the office into the warehouse, professional demeanor, flexibility to work overtime and weekends as needed

Desired Education

Desired Years of Experience

Additional Information Skills for this position with SAP, Freight/Carrier entry experience, willingness to go from the office into the warehouse, professional demeanor, flexibility to work overtime and weekends as needed.



Additional Information



Shift:



1st



Shift work days/hours?



Mon-Fri 8-5



Interview Process:



In Person



Will this position require a TSA/STA check?



No



Please indicate any additional compliance checks required, for this position or location, outside of the DSV standard compliance items (i.e. credit check, DMV report):



Are expenses allowed for this position?



No



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