CSR

Industry

Admin and Secretarial

Advert ID

USA_521152

Location

Little Rock

Job Type

Contract

Hours

Full-Time

Salary Range

USD13.00-13.50/hr

No. of Openings

1

Branch Information

Central AR - Jonesboro - (USA) 5601 John F Kennedy Boulevard Suite 202 AR North Little Rock/Jonesboro , AR 72116

ContactNumber

501-771-2806

Job Description

.Are you an experienced Customer Service Representative (CSR)? Manpower has immediate openings in Little Rock, AR.



What's in it for you?



*Safe working environment

*$13 hourly pay

*Temp to perm job opportunity

*Full time and part time positions

*First shift hours (business hours are 7am-6pm), Monday-Friday



What is the job? As a Customer Service Representative you will answer customer inquiries via telephone and written correspondence in a timely and appropriate manner.

*Customer Service Agents respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources

*Provide assistance to members and/or providers regarding website registration and navigation

*Call Center Agents Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application

*Customer Service Representatives process written customer correspondence and provide the appropriate level of timely follow

*Maintain performance and quality standards based on established call center metrics including turn-around times



What do you bring to the job?

*High school diploma or equivalent

*1+ years of call center customer service experience, or 2+ years of customer service experience



Text "CSR" and create your profile at www.manpower.com