Call Center - French/English - Work from home

Industry

Call Center and Customer Service

Advert ID

CAN_593925

Location

Regina

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD17.00/hr

No. of Openings

1

Branch Information

Regina, SK - (CAN) 2010 11th Avenue 7th Floor, Office #754 SK Regina , SK S4P 2G3

ContactNumber

306-791-8730

Job Description

Manpower is looking for Bilingual (French/English) Customer Service Representatives (Work from Home)- $17.00HR in Saskatchewan.



You'll be responsible for providing courteous, accurate and timely responses to incoming inquiries. This is an extremely important role within the team as you are often the first point of contact for customers with questions. You'll partner closely with other departments in making the customers feel valued and appreciated!



What's in it for you?

Hourly Rate - $17.00HR plus 4% vacation pay

Work from Home opportunity, 3 months full time work with possible extension

Fulltime Hours from Monday to Friday between 8:00 am to 8pm (EST), which means no late evenings and no weekend



What's the Job?

Effectively troubleshoot/resolve email inquiries using various systems and tools in a timely fashion

Provide accurate responses to customers while maintaining the highest level of customer service

Actively participate in an ongoing learning environment where you'll receive developmental opportunities



What Do You Bring to the Job?

High school diploma or equivalent is a MUST

Excellent communication skills in French and English

Superior customer service skills and are an effective listener

Minimum of 35WPM with 95% accuracy

Excellent Microsoft Office skills and an ability to learn multiple computer systems, both Windows based and other decisions

Previous customer service experience and/or call center is required

Ability to pass a background check

Resilience and ability to handle the stress of a 'real-time' environment

Strong organizational and time management skills

Must have fast internet connection (100 mbps required)



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.