Call Center- Customer Support Role $15.25 hr

Industry

Call Center and Customer Service

Advert ID

USA_520368

Location

Boise

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15.25/hr

No. of Openings

1

Branch Information

Boise, ID - (USA) 1109 West Main Street Suite 230 ID Boise , ID 83702

ContactNumber

208-375-8040

Job Description

Call Center- Customer Support Role $15.25 hr

Do you have call center experience and love speaking with customers to resolve issues? This is the job for you!

What you would be doing-

* You'll be researching and responding to telephone and electronic inquiries. This may include initiating inquiries, logging address changes, completing duplicate or replacement identification card requests, entering change requests, check tracers, conducting research, and written communications.



* You'll also help educate and answer questions regarding member benefits and claims.



* Ability to effectively help people through different health and benefits scenarios, while maintaining professionalism and compassion



The skills you bring to the job:



Previous call center/customer service experience preferably in health insurance or a medical office.

Excellent written/verbal skills and problem solving

Strong MS Office/ dual monitors, high level data entry/internet navigation skills

Maintain performance guidelines



Training M-F 8:30 am- 5:00 pm 4 Week all Paid Training



M-F shifts start from 7:00 am- up to ending at 7:00 pm with some Saturdays 8:00 am- 12:00pm.



6 month contract