Call Center Representative

Industry

Call Center and Customer Service

Advert ID

USA_562694

Location

Coppell

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD20.00/hr

No. of Openings

1

Branch Information

Irving, TX - (USA) 8711 Freeport Parkway North TX Irving , TX 75063

ContactNumber

214-263-9708

Job Description

Job Description:

This job will processes non-complex, non-technical claim related activities within established quality, productivity and process standards on specific losses as directed by management or a claim adjuster. The individual is expected to deliver compassionate service that is fast, fair, and easy, to ensure customer retention. You will make Outbound calls to body shops asking for estimates. You will review shared outlook mailbox to identify missed photos of vehicles and attaching them to the specific claim file; Basic Clerical work- No Inbound calls



Must provide proof of education and employment ( 5 years)



Pay Rate: $20 per hour

Hours: Monday-Friday 8AM- 5PM CST - Temp Assigntment for 4-6 weeks



Must have your own equipment (Laptop/Desktop ( Operating system must be Windows 10 and browser Internet Explorer 11); second monitor, headset & phone;



Specific responsibilities include:

* Performs clerical duties, including data entry, email, calendar management, and word processing

* Handles claim files (locates/requests files, moves misfiled documents, sends to other offices, etc.)

* Needs to be organized and able to work in different claim systems.