Call Center Representative

Industry

Call Center and Customer Service

Advert ID

USA_508226

Location

Orlando

Job Type

Contract

Hours

Full-Time

Salary Range

USD15.00-16.00/hr

No. of Openings

1

Branch Information

Orlando, FL - North - (USA) 445 West State Road 436 Suite 1013 FL Altamonte Springs , FL 32701

ContactNumber

407-774-4242

Job Description

Provide excellent Customer Service to business and career seekers who call, email, text, webchat and/or visit local career resource center. Effectively identify and solve business and job seeker customer issues and inquiries while keeping customer satisfaction at the core of every decision. This position exercises judgement in accordance with well defined policies, procedures and techniques.

What You Will Do

Manage a large amount of inbound and outbound calls from area businesses and job seekers

Provide case management services to clients participating in one or more "return to work" programs

Maintain data entry requirements, to include case notes, into appropriate systems

May be required to work onsite at assigned job resource center

What's In It For You

$15-16/hour

Job variety; no two days are the same

Hybrid remote/in office opportunity

Paid weekly

3-6 month assignment

Access to Manpower's free online courses