Call Center Representative

Industry

Call Center and Customer Service

Advert ID

Manpower_84343

Location

Seminole

Job Type

Contract

Hours

Full-Time

Salary Range

USD13.50-16.50/hr

No. of Openings

1

Branch Information

Tampa, FL - (USA) 5625 West Waters Avenue Suite C FL Tampa , FL 33634

ContactNumber

813-249-0349

Job Description

Call Center Representative



WORK FROM HOME OPPORTUNITY!



Manpower is currently seeking goal-oriented and experienced Call Center Representatives to coordinate and schedule at-home health risk assessments. This is a work-from-home work opportunity with mandatory onsite training in Largo, Florida for 2 weeks!



* Largo, Florida

* Mon-Fri 8:00am-5:00pm

* Pay starts at $13.50 with the opportunity to increase up to $16.50 per hour!

* Monthly Incentive eligibility!



Responsibilities



* Manage a large volume of outbound and inbound calls in a timely manner

* Follow communication "scripts" when handling outbound calls

* Adhere to federal, state, and company procedures when confirming patient details as well as sensitive information

* Seize opportunities to promote the benefits of no-cost preventative health assessments

* Build solid relationships with plan members and verify account details

* Frequently attend educational seminars to improve knowledge and performance level

* Meet personal/team qualitative and quantitative targets



Manpower Benefits:



* Paid weekly on Fridays

* Eligible to participate in Manpower's MyPath program for skills enhancement and certification

* Health, Dental, 401(k), Life, Disability, and EAP program

* Opportunity to enroll in colleges courses towards first Bachelors Degree at no cost



Requirements



* Previous experience in a customer support role

* Track record of over-achieving quota

* Strong phone and verbal communication skills along with active listening

* Customer focus and adaptability to different personality types

* Ability to multi-task, set priorities and manage time effectively

* High school degree or GED

* Must have in-home high-speed internet access



APPLY NOW



Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources