Call Center Representative

Industry

Admin and Secretarial

Advert ID

BBBH5566030

Location

Austin

Job Type

Temporary

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Houston, TX - Fannin - (USA) 1301 Fannin Street Suite 1900 TX Houston , TX 77002

ContactNumber

-

Job Description

Onsite Call Center Positions in Austin, TX.

Two plus years of Call Center experience needed.  Must be available for any 8-hour shift from 7 am to 7 pm, Monday through Friday.  
Payrate $20.00 per hour.  Must live within 30 miles from Austin, TX and able to work onsite each day at customer location.
 
-This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide an extensive 90 day training program).
 -Assist with problem resolution, as needed.
 -Respond to phone inquiries in a prompt, courteous and concise manner.       ---Document all encounters in clear and concise online logs. 
-Transfer callers to other Call Center units as needed.
 -Must meet individual performance standards.
 -Performs other duties as may be assigned by management.
 -Attain and maintain strict required attendance and performance metrics.

Requires experience with Microsoft Office, Excel, and OnBase. Must type 30 wpm. Must be effective at multi-tasking. Prior Medicaid experience preferred. Prior Call Center experience required.


Why should you choose Manpower?  
* Medical, dental, vision, 401k  
* Weekly pay with direct deposit  

Are you Interested?  Stop your job search and apply today! A recruiter will be in touch within 24 hours.
  
Share this job with friends and family and earn dollars with every successful hire.  
  
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.