Dispatch Call Center Representatives

Industry

Call Center and Customer Service

Advert ID

BBBH5425541

Location

Freeport

Job Type

Permanent

Hours

Full-Time

Salary Range

USD20 - USD20.50 per hour

No. of Openings

1

Branch Information

New York City, NY - Metro - (USA) 360 West 31st Street 6th Floor NY New York , NY 10001

ContactNumber

212-557-9110

Job Description

Manpower is currently looking for applicants with a strong background in call center - customer service to work with one of our HVAC refrigeration clients in Freeport, NY. This is an ongoing contract with the potential to go permanent with the client based on performance!!



Interested? Stop your search and apply today! A Manpower recruiter will contact you within 24 hours



General Information:







* Monday - Friday

* 8am - 5pm/ 9am - 6pm

* Pay $20 - 20.50/HR WEEKLY PAY

* Supportive Management team

* 2 round interview



Job Description:



* Will be answering high volume of phone calls to vendors/clients outside of the company who are looking for HVAC repairs.

* Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

* Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

* Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed



Qualifications:



* Experience answering high volume of inbound calls and making outbound calls

* 3-6 months of customer support experience or experience as a client service representative on the phone, or in a retail sales environment

* Excellent communication and presentation skills



* Ability to multi-task, prioritize, and manage time effectively

* High school degree