Job Description
Collections Representative II
Description:
5+ yrs of Experience.
Intermediate computer knowledge.
Assist with Identifying Resolution for disputed invoices.
Assisting with District Controlled Accounts that require review before invoice submission and rectification as needed.
Take complete ownership of mastering process in order to route cause analyze and make necessary corrections.
Makes applicable notes in system as to any pertinent resolution activity or customer contact.
Waiver and Excel knowledge a must.
Waiver = Mechanical Lien experience, which would entail waivers, releases and Texas lien rights
Other duties as assigned.