Consumer Loan Specialist

Industry

Banking

Advert ID

USA_545793

Location

Natchez

Job Type

Contract

Hours

Full-Time

Salary Range

USD11-12/hr

No. of Openings

1

Branch Information

Jackson, MS - (USA) 4800 I-55 N Frontage Road Suite 26 MS Jackson , MS 39211

ContactNumber

601-981-2000

Job Description

* Actively seeks opportunities to originate new loan business with new and existing customers

* Evaluates customer needs to recommend the best consumer loan and voluntary product solutions

* Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants

* Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing

* Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans

* Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks

* Consistently meets or exceeds loan goals

* Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio

* Applies analytical skills to quickly and efficiently resolve any customer issues

* Processes insurance claims, follow-ups and payments daily and maintains insurance log according to state requirements

* Provides excellent customer care through daily transactions, customer inquiries and problem resolution

* Answers incoming phone calls; checks branch's voicemail

* Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance