Contact Centre Representative - Inbound (Bilingual)

Industry

Banking

Advert ID

CAN_659991

Location

Markham

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD26.21/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7

ContactNumber

877-876-7331

Job Description

Manpower has partnered with a leading Canadian Bank. Our client is in search of a Bilingual Contact Center Representative III for 4 months.



Bilingual Contact Center Representative I $26.21/hr



* What's in it for you?



- Contract for 4 months.

- Work with a leading Canadian Bank.

- Schedule: Mon-Fri 8:30am-5:00pm.

- No weekends and no overtime.

- Ongoing support and training.

- Be part of a great and easy-going team.

- This position is hybrid usually 2-3 days in office on rotation.



* What's the Job?



- Servicing clients that are subscribing to cash management services

- Possible inquiries: account issues i.e. password reset, account access, error messages, etc.

- Technical support withing cash management services



* Qualifications



* Bilingual (English / French)

* Technically Savvy (familiarity with browsers, internal software, MS suites)

* Strong Communication (verbal and written)

* Confidence

* Previous contact center experience (preferably within the financial industry)



* EDUCATION:



High school diploma with 3+ years customer service experience.



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your need.