Contract Customer Service

Industry

Call Center and Customer Service

Advert ID

USA_607875

Location

Troy

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD19/hr

No. of Openings

1

Branch Information

Shelby Township, MI - (USA) 47077 Hayes Road MI Shelby Township , MI 48316

ContactNumber

(586) 566-6950

Job Description

Manpower is currently sourcing for a "Front-Line" Experienced Customer Service Professional. This growing company is looking for upbeat, organized, and helpful associates to guide customers through an issues they may be having. This is a contract position, expected to least a minimum of one month. Pay rate is $19/HR.

What is the job?

* Utilizing multiple systems to provide customer service, including phone, email and customer database.

* Research and respond to program participants in a courteous and professional manner for information on program rules, parameters, and processes by phone/email/fax/returned mail.

* Achieve customer and client satisfaction with prompt and accurate processing of all relevant program/participant data

* Assist with various processing tasks including but not limited to tracking, reporting, batching, filing, assembling and data entry while adhering to the program requirements

* Maintain process documentation on all programs



What you bring to the job:

* High School Diploma of GED Equivalent

* 1 years of contact center/customer service experience required

* Ability to quickly lean, retain, and apply information

* Demonstrated commitment to high-quality customer service

* Strong Verbal/Written Skills

* Familiarity with Microsoft Office Suite



Interested?



Select APPLY NOW and Recruiter will reach out within 24 hours.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.