Customer Care Specialist | Work from home

Industry

Insurance

Advert ID

USA_570081

Location

Duluth

Job Type

Contract

Hours

Full-Time

Salary Range

USD14-15/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-312-5144

Job Description

Role: Customer Service Representative

Pay: $14.00-15/hour.

Location: REMOTE



* Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

* This role requires listening to our customer's concerns and showing empathy while resolving their issue.

* Because every customer is different, we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.

* You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

* A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.