Customer Relations Representative Opening in Everett



Advert ID




Job Type




Salary Range

USD18.00 - USD20.00 per hour

No. of Openings


Branch Information

Bellingham, WA - (USA) 216 West Champion Street WA Bellingham , WA 98225



Job Description

We currently have an opening for a customer Service/ Relations Representative in Everett- $18-$20.00/ hour


* Update customers when their due dates cannot be met due to delays in production.

* Interface with all levels of Materials, Production, Engineering, and Quality Assurance staff.

* Serves as the liaison person and performs general customer service, sales and marketing tasks to support the sales department.

* Facilitate customer expedite requests.

* Basic word processing and data entry.

* Prompt communication with customers.

* Processes all orders, answers all customer service calls and emails.

* Confirms all new orders to customers in writing.

* Understand customer quality requirements and facilitate proper communication of these requests.

* Update reports to accurately reflect on-going schedule changes.

* Issue Return Material Authorization numbers to customers for discrepant material being sent back for review.

* Resolve all customer service issues immediately and notify management.

* Enter shipping requirements for customer orders.

* Communicate Failure Analysis reports back to customers.

* Excellent verbal and written communication skills.

* Ability to establish and build a strong rapport with customers through establishing trust and credibility.

* Be familiar with Kan ban and blanket order processing.

* Understand change order process and update necessary documents.


* Other duties as required in support of the department and company.


* High School diploma or equivalent and/or college related courses.

* Ability to communicate effectively showing excellent written and verbal communication skills with a diverse group of people.

* Ability to manage multiple priorities simultaneously and prioritize tasks as needed.

* Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access, and Outlook)

* Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

Technical literacy a plus

Working hours: Monday-Friday 7:00am-4:00pm

Ready to start your career in a rapid growing industry?

Click Apply NOW and text Kalyn at 360-671-1977 to get set up with an interview this week. Resume will be required!

Share this job with friends and family and earn dollars with every successful hire.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.