Customer Service Agent / Warehouse


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to USD0.00 per year

No. of Openings


Branch Information

Madison, WI - (USA) 6709 Raymond Road WI Madison , WI 53719



Job Description

Customer Service Agent/Warehouse $20/hr - Madison, WI

What is in it for you?

* Temp-to-Perm

* $20/hour, paid weekly - 40+ hours a week

* Access to free educational and certification programs

* Partnership with a career coach to achieve your career goals

* Start wok immediately

What is The Job?

* This position is responsible for being a part of a team that Provides Excellent Customer Service while engaging with walk-In customers at the counter, taking customer orders over the phone, looking up parts and supplies and invoicing orders.

* At times this position is responsible for helping with warehouse duties such as loading/unloading deliveries, picking materials for next day orders, assist in the receiving and restocking of parts/products, including the use of a forklift.

* Communicates daily with customers via phone, fax, e-mail, etc

* Enters customer orders into Order entry system the same day the order is received.

* Promotes and supports sales promotions.

* Collaborates with regional sales force and other field staff to deliver premier customer service.

* Works closely with other vital departments such as credit, billing, shipping, purchasing, technical service, warranty, etc,

* Researches and resolves customer complaints and issues and provides customer assistance in locating and identifying replacement parts.

* Provides same day responses to scheduled dates and backorder status of product.

* Research and processes credit and return requests.

* Performs daily maintenance to customer orders to ensure timely delivery based on customer demand.

What do you bring to the Job?

* High School diploma.

* 3+ years' experience in warehouse/Customer Service and high-volume calls required.

* Ability to operate a forklift.

* Proficiency in a Windows operating environment, including email and Microsoft Office software.

* Strong interpersonal skills and decision-making abilities.

* Effective and professional communication and organization skills.

* Strong conflict resolution skills.

* Ability to work effectively in a high-volume fast-paced environment.

* Proof of COVID-19 vaccination.

* Excellent written, oral, and interpersonal skills required.

* Good phone presence.

APPLY TODAY! - A recruiter will contact within 24 hours to discuss your application.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.