Customer Service Associate

Industry

Admin and Secretarial

Advert ID

USA_488703

Location

Los Angeles

Job Type

Contract

Hours

Full-Time

Salary Range

USD17.20-19.20/hr

No. of Openings

1

Branch Information

Los Angeles, CA - Metro - (USA) 15821 Ventura Blvd Suite 148 CA Encino , CA 91436

Branch Phone Number

818-784-8276

Job Description

Do you want to work for a leading vitamin manufacturing company? Do you enjoy logistics and owning the warehouse freight process? Do you consider yourself a detail oriented, organized, and tech savvy guru? Do you have experience working in a food manufacturing warehouse and looking for a new career opportunity? If you said yes, we want to speak to you about our Customer Service Associate position in Los Angeles, CA.



What's in it for you?

* Full time hours

* Monday-Friday OT as needed

* Weekly pay (Every Friday).

* True Temp to Hire opportunity

* Competitive pay $17.20 per hour



What you'll be doing:

* Accurately process customer orders into the ERP system

* Ensure that all proper discounts, special pricing and/or arrangements, terms of payments and shipping details are properly applied to orders

* Receive and document customer returns

* Receive and assign pickup and delivery appointments

* Answer general customer questions about products

* Inform customers of new products, special promos, or any other information that will increase sales (upselling)

* Look up customer orders / invoices and provide information pertaining to: order/ invoice dates, totals, shipment dates, and tracking information

* Help consumers find store(s) near their area or direct them to an online retailer when no stores are available



Who we're looking for:

* Associate Degree or Bachelor's Degree preferred

* Prior experience in the vitamin/supplement/nutrition industry preferred

* Excellent data entry skills (must be able to pass a typing test)

* Minimum 3 years of customer service experience in a Call Center Environment

* Strong computer skills and proficiency in Microsoft Office programs

* Someone with a strong ability to multi-task while prioritizing responsibilities

* Strong attention to detail a MUST

* Ability to execute tasks efficiently

* Organizational skills

* Team player

* Local candidates only (Los Angeles, CA location)