Customer Service Rep- French & English Positions

Industry

Call Center and Customer Service

Advert ID

CAN_492279

Location

Halifax

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Halifax, NS - (CAN) 1718 Argyle Street Suite 230 NS Halifax , NS B3J 3N6

Branch Phone Number

902-422-1373

Job Description

Are you a customer service professional looking for a job that can turn into a career? Are you looking for an opportunity in Halifax with a competitive pay rate and exciting work environment?



On behalf of our client, we are recruiting for multiple English and French Customer Service Representatives to work in a contact centre environment. In this role, you would be responsible for handling client and advisor inquiries related to their policies and products. You will have excellent communication skills, both verbal and written, as well as a high energy level and a desire to be a part of a dynamic and exciting team!



What you will be doing?

* Provide a high level of service to external and internal customers

* Respond to all customer service inquiries

* Ensure positive and effective relationships are maintained with customers and sponsor partners

* Identify and correct customer issues

* Process transactions on specific product lines and maintain records accurately

* Maintain a level of knowledge on the products, procedures, systems and industry



What will you bring to the role?

* Positive attitude with excellent verbal and written communication skills in English

* Excellent organization skills with the ability to handle stressful circumstances

* Ability to maintain a "customer perspective" when dealing with clients

* High level of phone confidence and professionalism

* Knowledge of financial services would be an asset

* Previous experience in a contact centre environment would be a huge asset

* Previous customer service experience in retail or service industry



Apply today! Submit your resume directly OR email your resume to halifax.ns@manpower.com OR call 902-422-1373 for more info!



Manpower offers associates valuable work experience, opportunities for training & development, and professional advice. Manpower also has great perks for associates including discounts on hotels, home & auto insurance, apparel, and much more!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.