Customer Service Rep

Industry

Call Center and Customer Service

Advert ID

BBBH5431717

Location

Edmonton

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to CAD0.00 per year

No. of Openings

1

Branch Information

Edmonton, AB - (CAN) 10031 101 Street AB Edmonton , AB T5J 0H9

ContactNumber

780-420-0110

Job Description

Customer Service Representative



Our client in Northwest Edmonton is looking for an experienced customer service representative on a temporary work assignment. The ideal candidate will be joining one of Canada's largest mobile network companies providing excellent customer service for new and existing clients looking to purchase new products. Tasks include setting up devices with new SIM cards, updating client databases, and dealing with customer concerns as necessary. If you are a people-person with an understanding of the value of good communication skills, we are looking for you!



Shifts:



* Full Time Temporary

* Monday - Friday 8:00 AM - 5:00 PM



What you'll be doing:



* Welcoming appointment based and walk-in users

* Check users in the system

* Identify how many authorized devices require a SIM swap

* locate the user's assigned SIM

* swapping old SIM and putting new SIM in device

* Ensure the new SIM is working by encouraging user to make a test phone call

* Build sustainable relationships and trust with customer accounts through open and interactive communication



Requirements:



* Proven customer support experience is an asset

* Strong communication skills

* Customer orientation ability to adapt/respond to different types of people

* Ability to multi-task, prioritize, and manage time effectively



In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:



" Weekly pay via direct deposit



" Medical, Dental, and Life Insurance benefits



" Vacation and General Holiday Pay



" Complimentary access to Manpower s online university with over 5000 courses



" Referral bonus program



Apply today by visiting our website and/or creating and managing your profile at/www.manpower.ca.



Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities



Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples, and persons with disabilities



To learn more about the changing world of work, please visit our website at/www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB