Customer Service Representative (Work From Home)

Industry

Call Center and Customer Service

Advert ID

CAN_512109

Location

Dartmouth

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD18.00/hr

No. of Openings

1

Branch Information

Winnipeg, MB - (CAN) 400 St. Mary Ave. Suite 105 MB Winnipeg , MB R3C 4K5

ContactNumber

204-949-7800

Job Description

Customer Service Representatives (Work from Home)- $18.00 Hourly



Powering yourself is a big thing, but usually through small jobs you've ever taken.

If you think ….



you are a problem-solver with exceptional communication skills;

you have the ability to respond quickly with positive attitude and make clients feel comfortable;

you have enough patience and confidence to handle difficult scenarios and;

you want to practice hard skills to level up yourself……

Just join us to be a Customer Service Representative (Work from Home),

we believe you can grow up with big clients,

develop your skills at fast pace,

and create the best version of yourself.



The Customer Representative (Work From Home) will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.



What's in it for you?



* Hourly wage- $18.00 Hourly

* Fulltime

* Temporary/Contract opportunities

* Shifts in between 9:00AM to 9:00PM

* 5 Days in a week from Monday to Friday

* No sales will be involved.

* Equipment will be provided

* Career advancement and more



What's the Job?



* Responding to calls regarding insurance benefit telephone inquiries, among them 95% calls are Inbound Calls

* Assisting with inquiries from client subscribers with their plans and insurance services

* You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner

* You have exceptional technical capabilities, research skills and your attention to detail is always a priority

* You are confident in your ability to learn and apply information quickly

* Previous customer service experience in a contact center, retail environment or service industry

* Previous experience in a contact center environment would be considered a tremendous asset, however, not required

* Knowledge of financial services would also be an asset



What Do You Bring to the Job?



* High school diploma or equivalent.

* Strong hold of communication skills in English

* Good of communication skills in French is an asset but not required

* Minimum of 40-45 WPM with 90% accuracy

* Superior experience in Microsoft Office Suites (Outlook, Word, Excel)

* Previous customer service experience is preferred.

* Able to pass background checks is needed

* Able to pass background credit is needed

* Will start on September 2020



Now power yourself and seize the opportunity….Be the first to APPLY!



To learn more about the changing environment of work, please visit our website www.manpower.ca and follow us on Facebook 'Manpower Halifax' .