Customer Service Representative - Springfield,OH

Industry

Call Center and Customer Service

Advert ID

USA_554068

Location

Springfield - Clark County

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD13.50/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-982-1960

Job Description

Important :



Training Schedule: M-F 8:00a-5:00pRegular Schedule: M-F 08:00a-10:00p. (It can vary depending on the client needs) - In the attached document you can get more information.

Description:



**Pay Rate: $13.50/Hour



**Temp-to-perm opportunity - will be based on attendance and performance among other things

**Interviews via Zoom



**Candidates must be local to Springfield only

**Pay Rate: $13.50

**Questionnaire is required for each candidate

**Will return to working in office eventually - return date estimated for some time in 2021 - Location - Springfield, Ohio, USA, 45505



The Details **

* Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

* This role requires listening to our customer's concerns and showing empathy while resolving their issue.

* Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.

* You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

* A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.