Customer Service Representative :: Austin, TX 78727

Industry

Call Center and Customer Service

Advert ID

USA_530808

Location

Austin

Job Type

Contract

Hours

Full-Time

Salary Range

USD16-18/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-982-1960

Job Description

WE ARE HIRING!!!







We have an immediate opening for Customer Service Representative in Austin, TX 78727



What's in it for you?



Job Title: Customer Service Representative



Work Location: Austin, TX 78727



Job Type: Contract 6 months



Pay Rate: $18/HR on W2







Job Description:



* Must be available for any 8-hour shift between M-F, 7am-6pm and Saturday, 7am-5pm. (Scheduled M-F or Tues-Sat).

* This role provides unbiased assistance to callers with questions regarding claims.

* Responds to phone inquiries in a prompt, courteous and concise manner.

* Assists with problem resolution, as needed.

* Documents all encounters in clear and concise logs in the database.

* Transfers callers to other Customer Care units as needed.

* Meets individual performance standards.

* Performs other duties as may be assigned by management.







Additional Job Details:



* Requires experience with Microsoft Office 365.

* Must type 30 wpm.

* Must be effective at multi-tasking. (No testing, just asked about this)

* Prior Call Center experience preferred.



* Start Time: 12:00 AM







Work Schedule



8-hour shift between M-F, 7am-6pm and Saturday, 7am-5pm.



(Scheduled M-F or Tues-Sat).







TIMEKEEPING:



What do you need to succeed?



Education: High school diploma with



Experience: This is an entry-level position for our crating team.



Stop your job search and apply today. Do you need more information?



Contact Mohd Ataullah Khan (MAK) at 414-982-1959 Ext: 1134 or email at [email protected]



We love referrals so please share our job with friends and family.



Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath



Looking forward to your response!