Customer Service Representative I - Addison, TX

Industry

Call Center and Customer Service

Advert ID

USA_554753

Location

Addison

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD14.50/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-982-1960

Job Description

**Pay Rate: $14.50

**INTERVIEW DATES: 5/12/21 (and 5/13/21 & 5/14/21 if needed) - interviews are via Teams or Zoom for 45 min - they must be able to join the video call to be considered - Work from home for the time being.

**Addison Phone Screen Guide is required for each candidate

**Candidates must be available to work between 6:00a-9:00p everyday including weekends. They will have 2 days off. Do not apply if you have schedule restrictions.

**Temp-to-perm - based on attendance and performance

**Candidates must have high speed internet and ability to work from home

**Employees will pick up computers and equipment from site on first day.

**Training Schedule: 8:00a-5:00p M-F (First week is Tues-Fri 8:00a-5:00p)

SPECIAL SKILLS AND ABILITIES REQUIRED:

Good verbal and written communication skills Active listening skills

EDUCATION:

High School Diploma or GED EXPERIENCE: 0-2 years general experience in an office setting or customer service experience. Has experience with

computer equipment. High School graduate.

Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment