Customer Service Representative I

Industry

Call Center and Customer Service

Advert ID

BBBH5359510

Location

Homestead

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD0.00 per year

No. of Openings

1

Branch Information

Milwaukee, WI - Downtown - (USA) 2574 North Downer Avenue WI Milwaukee , WI 53211

ContactNumber

414-272-8500

Job Description

Hi



Good morning,







Please go through the below mentioned job description and let me know if you will be interested.



Job Details:



Role: Customer Service Representative



Pay: $15/h



Start Date: 9/19







**Temp-to-perm - based on attendance and performance







Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks. Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment. ESSENTIAL DUTIES AND ACCOUNTABILITIES: Applies and develops basic skills to procedures for the position. Problem solving skills. ? 75% Assess customer needs.?100% Deal with customers.?100%. Manipulates / Navigates computer system.?100% Completes customer registrations?25% SPECIAL SKILLS AND ABILITIES REQUIRED: Good verbal and written communication skills Active listening skills EDUCATION: High School Diploma or GEDEXPERIENCE: 0-2 years general experience in an office setting or customer service experience. Has experience with computer equipment. High School graduate. OTHER JOB REQUIREMENTS:COMPETENCIES: Systematically gathers information necessary to consider alternatives before making a decision. Treats individuals with respect despite personality differences or performance problems. Actively supports others to achieve common goals. Consistently meets deadlines and requirements. Demonstrates curiosity by continuously seeking new information and asking questions.



Heena Chelani

Recruiter, Manpower