Customer Service Representative


Call Center and Customer Service

Advert ID



Springfield - Clark County

Job Type




Salary Range


No. of Openings


Branch Information

Manpower CORE 100 Manpower Place , WI 53212

Branch Phone Number


Job Description


Manpower has immediate openings for Customer Service Representative in Springfield, OH.

What's in it for you?

- Work from Home

- Competitive wage

- Working hours: 1st Shift

- Overtime opportunities available

Job Description:

- Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer

- They have adherence times and handle times to meet.

- Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.

- This role requires listening to our customer's concerns and showing empathy while resolving their issue.

- You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

- A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges.

- Training will be a combination of classroom, online and side-by-side observations.


- High school diploma/GED

- 1 year experience in call center environment

- Ability to pass a Background Check and Drug Screen.

Stop your job search and apply today. Do you need more information? Contact Fil at 414-269-3151 ext 1012 or email [email protected] We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at