Customer Service Representative

Industry

Building and Construction

Advert ID

USA_510404

Location

Glen Allen

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD12/hr

No. of Openings

1

Branch Information

Virginia Beach - Coastal VA - (USA) 601 Thimble Shoals Blvd Suite 160 VA Newport News , VA 23606

ContactNumber

(757) 873-2260

Job Description

Manpower is seeking experienced Customer Service Representatives for a six to eight week project with the Henrico location of a national pest control company. The idea candidate will be courteous, knowledgeable and empathetic to the callers' concerns in their homes and businesses. They enjoy making a customer feel confident that their concerns will be handled promptly and professionally.



JOB DUTIES:

* Maintain good customer relations both on the phone and in person

* Gather information from customers to help identify and solve problems

* Confirm, schedule and reschedule services for the customer

* Set sales appointments for new customers

* Answer billing questions

* Complete general clerical duties as assigned

* Work as a team with Service and Sales

* Sell the value of our services and suggest upgrades to service

* Smile while talking on the phone



2 years of call center or phone-based customer service strongly preferred



Flexible schedule between 8AM-7PM and possible weekends.



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