Customer Service Representative

Industry

Financial Services

Advert ID

USA_510026

Location

Jacksonville

Job Type

Contract

Hours

Full-Time

Salary Range

USD15.50-16.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-982-1960

Job Description

Do you enjoy working in a fast-paced environment? Are you looking for steady hours and weekly pay checks? Manpower has immediate openings for Debt Specialist in Jacksonville, FL.



What's in it for you?

Shift: Must be available Monday to Saturday between 8:00am-10:00pm as shifts will be between these hours: 8a-5p, 9a-6p, 10a-7p, 12p-9p, 1p-10p

Pay Rate: $15.50/hr to $16.00/hr

Duration: 6 months temp to hire



What is the Job?

Demonstrates sufficiency in a range of processes, procedures and systems to perform assigned tasks

Understands how the assigned duties relate to others in the team and how the team integrates with others

Handles own workload, coordinates tasks and services with others

Recognizes and solves routine problems that can occur in their own work area without supervisory approval

Evaluates and selects solutions from established options

Follows standardized procedures and practices and recommends opportunities to improve processes in their own work area

Uses communication skills to exchange technical or process information with composure and ensures underlying details are clarified

Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay

Identifies type of loan product involved, including residential mortgages, home equities, indirect loans, mobile homes, lines of credit, unsecured loans, recreational vehicles, overdrafts and others and modify approach accordingly



What to bring to the job?\

High School Diploma or GED required

Ability to develop strong phone skills to effectively work with customers

Developing negotiation skills to arrive at best overall solutions within established guidelines

Sales ability to make regular phone calls, present Company in positive way to customers and tactfully but firmly collect payments

Ability to learn and explain wide variety of consumer loan product details

Writing ability to clearly document calls

PC skills sufficiency



Stop your job search and apply today. Do you need more information? Contact Jamila at 414 312 5144 ext 1826 or send your resume to [email protected] We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath