Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_589250

Location

Richland

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD20.00 per year

No. of Openings

1

Branch Information

Jackson, MS - (USA) 4800 I-55 N Frontage Road Suite 26 MS Jackson , MS 39211

ContactNumber

601-981-2000

Job Description

Customer Service Representative - $20.00



Perfect Opportunity for an experienced customer service representative, preferably with a manufacturing or production background!



Responsibilities include:



● Provide excellent customer service through phone, fax and email



● Accurately enter information and communicate status of orders with customers



● Initiate entry of customer complaints



● Produce estimates and quotations for customers



● Coordinate warehouse inventories



● Reorder and ship quantities based on established parameters



● Work with operations and sales staff



Qualifications to include:



● HS Diploma or GED



● Minimum 2 years of customer relations experience preferably industry specific



● Strong computer skills including agility in all Microsoft Office



● Experience in order management, backlog management and inventory management.



● Ability to handle complex accounts with a strong process



● Fully develop understanding of manufacturing process



Updated professional resume is required.