Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_616608

Location

Tallahassee

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to USD13.00/hr

No. of Openings

1

Branch Information

Tallahassee, FL - (USA) 2417 Mill Creek Ct Suite 2 FL Tallahassee , FL 32308

ContactNumber

850-386-8150

Job Description

Manpower is recruiting Temporary Customer Service Representatives to monitor alarms and provide technical support in Tallahassee, FL.



What will you be doing?

Provide optimum customer service for clients in alarm monitoring, dispatching, and troubleshooting.

Working 2nd and 3rd shifts: (4:00 pm to 12:00 am) & (12:00 am to 8:00 am).

Respond to alarms following the procedures provided.

Enter data and maintain accurate accounts of events for: Alarm activation and Dispatch

Troubleshoot system problems with clients to restore operation to the client's satisfaction

Dispatch service technicians for after-hours repair of systems

Work closely with technicians and installers during service calls and new account setups

Run and process client reports on a daily, weekly, and monthly basis

Assist in general clerical work and various projects as assigned.



What will you bring to the job?

Excellent customer service and communication skills.

Ability to multitask and work in a high-volume call center to provide service in alarm monitoring

Computer and Microsoft Windows skills.

Utilize a script and follow company procedures.

Preferred experience in call center, alarm monitoring, dispatching.

This position must be willing to work a flexible schedule - weekends, holidays, evenings.

Minimum high school diploma or GED



What's in it for you?

Full Time and Part time hours available

$13.00 per hour

Free skills upgrade through free on-line training

Benefits- Free college tuition, 401k, Medical and Dental Insurance



Let's try to put an end to your job search by applying today. Contact a team member today by applying online, www.manpower.com or calling 850-386-8150



Manpower is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Manpower does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws