Customer Service Representative

Industry

Admin and Secretarial

Advert ID

USA_587611

Location

Yakima

Job Type

Permanent

Hours

Full-Time

Salary Range

USD17-20/hr

No. of Openings

1

Branch Information

Tri-Cities, WA - (USA) 3321 West Kennewick Avenue Suite 220 WA Kennewick , WA 99336-2957

ContactNumber

509-735-7444

Job Description

Customer Service Representative



SUMMARY

Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries.



KEY ACCOUNTABILITIES

* Take customer orders either directly from customers or account managers.

* Place orders on a timely basis for purchases of materials and supplies to be used in production.

* Communicate with customers regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions.

* Process purchase orders, coordinate account credits, and maintain customer data.

* Work with production staff and utilize KIWI system to achieve on-time customer deliveries.



POSITION REQUIREMENTS

* High school diploma or GED

* Candidates are PREFERRED who offer the following:

o Experience working in a manufacturing environment

o Computer data-entry experience

o Experience in the corrugated box industry

* Entry level through 5 years of customer relations experience.



PREFERRED COMPETENCIES

* Customer Focus

* Action Oriented

* Integrity and Trust

* Perseverance

* Composure



Apply today by submitting a profile at www.manpower.com and then call/text (509) 221-9670 or email [email protected]