Customer Service Reps in Stewartville, NJ

Industry

Admin and Secretarial

Advert ID

USA_661044

Location

Pohatcong

Job Type

Contract

Hours

Full-Time

Salary Range

USD18-25 per year

No. of Openings

1

Branch Information

Lehigh Valley, PA - (USA) 95 Highland Avenue Suite 220 PA Bethlehem , PA 18017

ContactNumber

484-373-5719

Job Description

POSITION: Customer Service reps needed in Stewartville, NJ!



Manpower is currently looking for several stellar Customer Service Representatives to work a hybrid schedule, with remote Mondays and Fridays.



WHAT'S IN IT FOR YOU?

Schedule: Monday- Friday, 8:00am-5:00pm, required to be on site Tuesdays-Thursdays.

Weekly pay

Hourly rate of $18-$25 per hour depending on experience.

JOB RESPONSIBILITIES:

* Aids with customer calls as needed

* Responsible for delivery reconciliation/billing

* Receives completed delivery notes from centers

* Interacts with drivers and center operations

* Reviews and reconciles deliveries in SAP

* Posts req issue (complete) deliveries to accurately bill the customer for services rendered

* Responsible for daily reporting

* Monitors completion and accuracy of daily activities by processing daily and monthly reports

* Maintains customer master orders

* Customer Service

* Fields customer calls routed to the Customer Care Center

* Logs calls in Telequery system

* Places orders and answers inquiries

* Interacts with center operations or sales to resolve all customer inquiries

* Processes all fax and email orders

* New Programs Customer Service

* Provides assistance as needed with the OxyTravel, Special Oxygen Therapy, and FireSafe program inquiries and ordering



QUALIFICATIONS:

* Associates degree preferred

* Minimum 2 years customer service experience required

* Experience with CRM system a plus

* Experience in Healthcare industry preferred.

* Fluency in other language a plus (e.g. Spanish)

* Must have strong Excel/ Microsoft Office skills

* Strong Data Entry Skills

* Telesales or Selling skills

* Strong spoken and written abilities

* SAP system

* Filing skills

* Organizational skills

* Problem Solving skills

* Ability to work under pressure with deadlines

* Ability and desire to learn and grow into progressing and changing position(s)

* Must have strong customer service skills and interpersonal communication skills

MANPOWER BENEFITS:

Medical, Dental and Vision Coverage

401k Benefits

Career Advancement

Mypath Medals Program

Stop your job search and apply today. Do you need more information? You can email [email protected] or text "WORK" to 610-678-1701 for more information.

We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.