Customer Service/ Admin Rep (SAP Required)


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to CAD20/hr

No. of Openings


Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON L3R 1AB



Job Description

Looking to apply your excellent sales and service experience? Let Manpower introduce your next employment opportunity as an Customer Service/Administrative Representative in Markham, ON.

Customer Service/Administrative Representative - $20/hour

What's in it for You?

- $20 /hr plus 4% vacation pay

- Temporary ongoing assignment

- Paid weekly, every Friday

- Hours 9am-5pm


- Onsite position in Markham

What is the Job?

*Provides outstanding customer support

*Build rapport with customers answering incoming calls and emails in a professional, efficient, and effective manner.

*Utilize all information and tools available to proactively assist customers with product availability, alternative products, pricing, and other inquiries.

*Review, enter, and maintain customer orders and contact customers via phone or email

*Coordinate product expedite requests per customer request

*Review open order reports to expedite proactively on behalf of the customer.

*Communicate with the buyer/planners; coordinate all related order maintenance such as ship method, dates, and communicate back to customer

*Resolve customer issues and communicate back to customers or the Outside Sales team

*Collaborate with Outside Sales and Sales Agents by managing or building quotations, fulfilling sample requests, sending product information, provide product cross references and responding to other inquiries.

*Process all return requests and help coordinate credits and stock rotations.

*Verify and process customer's ship and debit rebates within the company's process guidelines.

*Contribute to ongoing improvement initiatives and projects. Look for ways to improve/achieve departmental processes and company goals.

What Do You Bring to the Job?

*SAP Experience

*Understanding of Order Fulfillment Cycles and Distribution.

*Detail oriented, proactive with a positive and professional attitude.

*Developed interpersonal, organizational, time management, and problem-solving skills.

*Service focused with proficient communication skills, fluent in English (read, write, and speak), be comfortable communicating across different functions and with different levels (French is an asset).

*Flexible and adaptable to work well under pressure with deadlines and changing priorities.

*Enjoys dealing with and helping a diverse range of internal and external customers.


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Manpower Group recognizes the importance of providing an accessible and barrier-

free environment. We are committed to creating a welcoming, fair and inclusive

environment by offering equal opportunity to access our services. At ManpowerGroup,

we are committed to providing accommodations, and will work with you to meet your