Customer Support Representative



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Branch Information

Northbrook, IL - (USA) 2775 Sanders Road IL Northbrook , IL 60062



Job Description

Friendly. Personable. Ability to Multi-Task. Excellent Customer Service Skills. All these terms make up our Customer Support Representative who will assist the Car Sharing Team. The individual will have experience managing multiple simultaneous cases. And will set and manage expectations of peers and leadership.

Research the Avail Airports at and Avail Assist at Allstate ranks 86 in the Fortune 500 group of companies. This is a very rare opportunity to be on the ground floor of a groundbreaking new industry - Avail.

Interested in learning more about this role?

Bring your Associate or Bachelor's degree and/or 2-4 years' experience in admin/clerical or call center support.

Possess the following attributes:

* Excellent verbal and written communication skills as well as strong organizational skills

* Strong interpersonal skills and the ability to work independently and in a team environment.

* Dependable with strong work ethic.

* Passionate about helping customers.

* Able to multi-task.

* Able to be flexible and adaptable in a fast-paced environment.

* Comfortable using Microsoft Office (Excel, Word, Outlook).

This job offers you:

* Business hours M-F from 8am-5pm CST

* Competitive wages at $26.00/hr.

* Work-from-Home Opportunity

Manpower doesn't stop there. We also offer:

* MyPath, a college tuition program that offers a free education up to a BS Degree

* Skill certification courses specific to Call Center, Accounting and Team Lead roles

* Recognition Programs - a time to celebrate YOU and your accomplishments

* Weekly paychecks

* Health, dental, vision benefits as well as stock options

You will be expected to:

* Process incoming fees (e.g. mileage, toll, fuel, etc.) and notify all parties involved.

* Process payment to all Avail Plus and Avail Plus Limited Offering participants.

* Pull together owner usage reporting (details on how vehicle was shared) and send it to owners.

When is the last time you loved what you did and enjoyed going to work each day? Let us be that happy place for you!

Stop your job search and apply today! I love referrals, so please share this job with friends and family.