Customer Support Representative

Industry

Call Center and Customer Service

Advert ID

USA_511171

Location

St. Paul

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD16.46 per year

No. of Openings

1

Branch Information

Minneapolis, MN - Metro - (USA) 3600 Minnesota Drive Suite 850 MN Edina , MN 55435

ContactNumber

612-851-4600

Job Description

Description

This role will entail taking inbound or placing outbound calls to provide information to customers in the Electrophysiology & Heart Failure business unit. The representative will utilizes a database to retrieve customer or company information.



Hours: M-F, 10am-7pm

Temp-to-hire



Background Experience

*1 year of Call Center experience

*Proficient experience with Outlook is required

*SAP experience is preferred

*Ability to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information

*Ability to demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality

*Ability to organize and handle calls with speed and accuracy

*Ability to work with complex computer applications and resource materials