Customer service (retail)

Industry

Call Center and Customer Service

Advert ID

BBBH5380893

Location

Niagara

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to CAD17 per hour

No. of Openings

1

Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON L8E 5E3

ContactNumber

905-527-1534

Job Description

Manpower is currently hiring Retail Sales Representative for our client Purolator. Don't miss this opportunity to be part of a national organization that plays an important role in the lives of all Canadians.



What's in it for You?

Shift1: Mon to Fri 16:00-19:30



Shift 2: Mon/Tue/Wed 15:30-19:30 & Sat 8:45-16:15



* $17 per hour (Weekly pay)

* Temp to perm opportunity



Duties-









* Serving customers in the most efficient and courteous manner on the telephone and in person

* Up-selling and cross selling Corporate products and services

* Handling customer complaints and inquiries

* Working to resolve problem shipments

* Working to resolve equipment and technology challenges

* Working with and building a positive relationship with Head Office, local management, drivers, warehousing staff, account managers, and other Corporate partners to ensure excellence in customer service

* Building a positive relationship with customers; key contacts - vendors, building tenants, etc

* Assisting customers with shipping details and account challenges

* Loading, scanning, logging and calling resolution freight

* Cash reconciliation including deposits, key control

* Compliance to all corporate policies and procedures (including uniforms)

* Adhering to all safety standards

* Being on time/attendance

* Living the Purolator values Representing the Purolator values to customers and key partners

* Ability to lift 70lbs/stand for 3 hour intervals

* Other duties as assigned by management

* Manually move freight, stock, or other materials or perform other unskilled general labor. Includes all unskilled manual laborers not elsewhere classified.



Experience required-















* 3-12 months customer service experience preferred



* 3-12 months retail experience preferred



* 3-12 months using technology/POS system experience preferred



Applicants will hear from a recruiter within 48 hours.



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.