Customs Agent Specialist


Logistics Distribution and Supply Chain

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Job Type




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Based on Experience

No. of Openings


Branch Information

New York City, NY - Metro - (USA) 360 West 31st Street 6th Floor NY New York , NY 10001



Job Description

Manpower is partnering with the world's premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. We are currently hiring for a Customs Entry Specialist to work out of their JFK Airport location in Springfield Gardens, NY.

If you have freight forwarding experience and strong documentation skills, this is the opportunity for you!

Job Title: Customs Entry Specialist

Location: Springfield Gardens, NY 11413

Duration: 3+ months with fulltime hours

Pay Rate: $20

Shift Timings: 9:00am-5:30pm Monday - Friday

Job Summary:

The Customs Entry Specialist is responsible for serving as the company's liaison for the internal import and export departments and customers and US Customs. This position administers, compiles, validates and processes documentation related to importing and exporting shipments to/from the U.S and working through the customs clearance process for customers.

Key Responsibilities:

* Prepare customs entries and follow-up with the clearance process on all entries prepared

* Scan, file, copy, and assemble documents

* Calculate duties or tariffs to be paid on merchandise including process quotes entries

* Prepare all documents including: bills of lading, dock receipts, licenses, and consulate documents

* Process post-entry work including ruling requests, CF 28's, refunds, protests, and drawbacks


* Oversee the daily operation and assist with advising employees and customers on import restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

* Plan objectives and strategies which allow team members to perform optimally and guide members toward meeting company goals and objectives

* Assist the Sr. Manager in coordinating team meetings, monitoring attendance and schedules, managing performance and motivate and train employees

* Review documents to find missing elements/data from various sources and work with internal departments to correct docs/data for each file.

* Maintain internal customer parts-database with classification details and SOP's to expedite the clearance process.

* Meet with U.S. Customs Border Protection, customers, vendors, brokers and other government agencies when required

* Stay abreast of changes in import laws or regulations

* Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.


* Experience in the freight or secured transportation business and customs clearance process.

* Minimum of 2-3 years of experience working in the freight forwarding industry performing customs clearance work or similar work supporting the customs clearance process

* Minimum of 1 year of experience working with Microsoft Outlook, Word and Excel and other industry specific software.

* Experience providing customer service to external and internal customers in an import/export department is preferred

* Excellent interpersonal and communication skills

* Strong multi-cultural understanding

* Ability to initiate activities independently, learn and achieve results

* Investigative and problem-solving skills; Strong analytical skills

Why Manpower?

At Manpower we are dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for more than 60 years. We care about you and the role of work in your life, and focus on enabling you to achieve your goals in work and in life.