Data/Configuration Analyst


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to USD23.00 per hour

No. of Openings


Branch Information

Phoenix, AZ - East - (USA) 1438 West Broadway Suite 100 AZ Tempe , AZ 85281



Job Description

Do you like helping people? If you do, this may be the position you have been looking for. Manpower is seeking well experienced Configuring Analyst /Solution Specialist candidates. Length: Tempe to Hire!

This is NOT a Remote position. Looking to have candidates that are proficient in MS Excel

Manpower offers benefits including medical and dental, free courses and help with college tuition!

Paying $23.00 hourly, must be able to provide updated resume.

The Configuration Analyst provides support for the client configuration of benefits, pharmacy and formulary; supporting the intake, design, configuration, and in-unit testing of all change requests for assigned clients.

Level I- Essential Duties and Responsibilities include the following. Other duties may be assigned.

Applies pharmacy, formulary, and benefit configuration to effectuate change as specified in submitted change requests.

Ensures assigned due dates for submitted change requests are met.

Performs all work flow activities (pre assessment, design, configuration and in-unit testing of Level 1 and 2 tasks).

Acquires a thorough understanding of system logic for claims adjudication, system constraints, conflicting benefit logic configurations, benefit coding table designs, plan - group - pharmacy carrier to benefit linking, to ensure proposed design satisfies the intended solution.

Troubleshoot and perform research on basic to moderately complex claims processing issues or customer inquiries and promptly responds to service failures, resolves issues, and escalates concerns as appropriate.

Ensures a consistent customer experience by proactively participating in configuration of plan design through consultation and collaboration with external clients, client team members, other internal business partners, to ensure that business requirements for change requests are clearly understood, documented, developed, communicated, tested, and delivered flawlessly.

Uses standardized methodology to ensure that appropriate rationale exists for non-standard designs and that all efforts are undertaken to prevent inefficient and non-sustainable configuration structures.

Perform in-unit testing and validation to confirm configuration design processes as expected and meets customer requirements and that all appropriate forms and documentation are fully and accurately completed.

Utilizes project planning, prioritizing, and organizational skills to ensure timely deliverables, high levels of quality, and efficient use of resources to achieve claims adjudication accuracy.

If you're interested APPLY NOW!! I will reach out to you within 24 hours you can also reach out directly to Recruiter Jessica Penney via TEXT at 602-671-0644

Ask your recruiter about our AMAZING referral bonus!!

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.