Deductions Analyst



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Branch Information

Toronto, ON - Regional - (CAN) 305 Milner Avenue Suite 903 ON Toronto , ON M2J 5C2



Job Description

Reporting to the Deduction Hub Manager, with a dotted line to Senior Deductions Operations Manager, this position will be responsible for tasks relating to specific Customer account deductions. The position will be an integral part of the deduction team, which has significant impact on key performance measurements of deductions. Based out of Montreal, the position will report into the Toronto Bloor Street Head Office.

Specific responsibilities may include, but are not limited to:

Process and research deductions, cheques, receiving deductions, sorting, and validating them to ensure deduction is valid. Compiling backup and ensuring audit compliance. Clearing deductions to appropriate trade buckets, according to monthly/quarterly/yearly KPI's, issuing cheques as required, ensuring all backup is loaded into EDOCs in a timely manner and within Audit Compliancy.

 Working closely with the Key Account Managers/Account Team to ensure events are planned meticulously and amounts are sitting in the right buckets to clear deductions.

 Approving all trade related deductions

 Responsible for identifying Invalid deductions, providing the account team with the supporting documentation and chargeback letters, while following up and maintaining the Invalid deductions tracker.

 Assist in deduction reconciliation's and analysis; analysis of deduction balances.

 Provide monthly status updates to account teams.

 Require understanding and usage of multiple systems (SAP, AMPS, customer websites where applicable, EDOCs.)

 Work closely with the account team and other deduction specialists. Assist account team with deduction clearing where required. Business Partner with Customer Development/Finance/Customer Service.

 Spotting inefficiencies and making recommendations for improvement.


An undergraduate degree and have at least 2-3 year's business experience.

Prior experience and knowledge of deductions systems and processes (AMPS, SAP).

Experience with SAP, Excel skills and financial knowledge (reconciliation, accounting, forecasting and planning).

Core competencies: Good interpersonal and communication skills, attention to detail; ability to work under pressure of deadlines; Positive attitude and 'can-do' spirit. Ability to work independently and in teams. Able to prioritize tasks, proactive, and determined.

SOL: Accountability and Responsibility (sees commitments through), Bias for Action (brings a sense of urgency to get things done, drives simplification), Customer focused (ensuring customer insights guide UL decisions, looking for better ways to serve internal and external customers).

Work hours Monday to Friday 8:30-4:30p