Delivery Ops-Supervisor

Industry

Community Services

Advert ID

USA_519852

Location

Houston

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD20/hr

No. of Openings

1

Branch Information

Houston, TX - North - (USA) 24624 Interstate 45 North Suite 226 TX Spring , TX 77386

ContactNumber

346-220-4258

Job Description

* Provide excellent customer service, with ability to problem solve any service issues that arise

* Maintain accountability for dispatching as a part of the vehicle delivery service Avail provides its customers

* Drive delivery service agenda for lot operations team (work scheduling, quality assurance checks, training, etc.)

* Oversee the assignment/re-assignment of lot operations team to delivery dispatching requests

* Provide on the spot coaching and assistance to lot operations team to ensure we are providing best in class customer service

* Serve as a liaison between Avail and local 3rd party vendors when additional delivery support is required

* Maintain vehicle inventory tracking on the lot

* Identify and execute process improvements to maximize customer service

* When needed, assist with the delivery to and retrieval of vehicles from local customers and/or move cars within a parking lot area

* Uphold Avail policies and procedures, and hold self and others accountable

* Perform other job duties as assigned to meet Avail business needs