Director of Operations


Defense and Military

Advert ID



North York

Job Type




Salary Range

CAD110000.00-120000.00 per yea

No. of Openings


Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON L8E 5E3



Job Description

Our growing North York client who specializes in Commercial and Residential Security is looking for a Director of Operations to join their team. The ideal candidate will have a minimum of 5-7 years experience managing a very large team, ideally in security but that is not necessary. The following is the responsibilities:

The Director of Operations is required to effectively manage operations in a high-risk environment with approximately 1000 employees partnering with our employees, unions and clients while generating strategic growth opportunities.

The Director will:

* Develop and execute an operations strategy to achieve key business results in a growing, forward thinking organization;

* Promote the company brand, services, benefits/values and reputation;

* Lead, plan, direct critical contracts in the area of Commercial and Residential Operations;

* Design and manage the budget for multiple service portfolios;

* Create a Service and Customer Solutions Team culture that promotes exceptional client experience and value-added service solutions;

* Development and execution of an Account Strategy & Management Plan;

* Development of new business.


* A minimum of 10 years of managerial/leadership experience, preferably in a security, or similar service delivery environment.

* CPP Certification is a definite asset.

* Experience as a Strategic or Senior Account Manager or similar role - experience with sales and marketing, contract proposals, negotiations and contract management.

* People management and operations experience with a strong focus on metrics, including a solid knowledge of KPI's and SLA's as well as experience in the area of process management, project management and quality assurance.

* Dynamic, outgoing and charismatic personality - able to effectively engage and influence.

* Inspirational leader and role model with a proven track record of translating vision into action.

* Position will involve some travel.

Salary 110k-120k.

If you are interested in this fantastic opportunity then please email your resume directly to [email protected]