Dispatcher | 3rd Shift

Industry

Building and Construction

Advert ID

USA_492222

Location

Corona

Job Type

Temporary

Hours

Full-Time

Salary Range

USD15-17/hr

No. of Openings

1

Branch Information

Corona, CA - (USA) 1260 Hamner Avenue Suite E CA Norco , CA 92860

Branch Phone Number

951-808-8302

Job Description

The qualified candidate must be flexible and have the ability to work in a fast-paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback. This position is for full time employment and does require evenings and weekends. Service industry experience highly preferred!



RESPONSIBILITIES:

*Dispatching technicians to job sites

*Support up to 4 locations

*Answering inbound calls

*Communicating with customers about appointment times and delays

*Working with Customer Service Representatives, Managers, and Technicians to provide excellent service



REQUIREMENTS:

*Two (2) years' service dispatching experience required (preference given to candidates with plumbing or HVAC industry experience).

*2 years customer service experience required.

*Excellent communication & computer skills.

*Must be able to work a flexible schedule including evenings, weekends and holidays.

*Must be able to remain on the phone for the entire duration of the scheduled shift.

*Working knowledge of a 2-way radio.

*Must have a high school diploma or GED.