Employer Protests

Industry

Insurance

Advert ID

USA_605726

Location

Sacramento

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Sacramento, CA - (USA) 1740 Arden Way Suite 3 CA Sacramento , CA 95815

ContactNumber

916-925-5100

Job Description

Full Time Remote Opportunity!



Job Title: Fact Finding Agent - Employer Protests

This position will work full-time, Remote, Monday through Friday 8am to 5pm Pacific Time.

Rate: $18/hour



Job Duties

Fact Finding Agents will perform job duties such as:

* Analyzing claim information to identify discrepancies or missing information

* Assessing the information against requirements based on UI Code, Policies, and Procedures

* Sending employers standard forms to obtain additional information or clear up a discrepancy

* Working closely with subject matter experts to gain further understanding of how to address outstanding issues or identify when a claim needs to be escalated

* Referring more complex issues to supervisor or tenured staff

* Notating all actions taken on a claim clearly and thoroughly

* Demonstrating the ability to make logical decisions

* Demonstrating the ability to manage a workload in a way that meets timeliness requirements

* All other duties as assigned by management to support claim processing

Experience & Qualifications

* 0-1 years' experience in claim or case management

* Proficient technical writing skills to support detailed case notes

* Critical thinking & time management skills