Enrollment/Membership Professional

Industry

Insurance

Advert ID

USA_500020

Location

Durham

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560

Branch Phone Number

855-591-7454

Job Description

Enroll members and maintain membership records, including member additions, terminations, and changes for new and renewal groups for standard and some non-standard business.



* Process new member enrollments, member change requests and terminations. May handle some non-standard enrollments.

* Perform standard and moderate complexity group level enrollment for health and ancillary products.

* Maintain membership records.

* Address standard issues related to the administration of eligibility of subscribers/members based on federal/state guidelines and external and internal governing agencies.

* Process billing inquiries and reconciliation. Research billing errors and perform or initiate reverse transactions as necessary.



Prior experience with Power MHS, Billing, Magic, Service First, Seibel, MACESS, Amisys, and/or Mobius preferred.

Prior experience with customer service in accounting, billing, banking or similar environment.

Experience in health insurance field.

Experience using Microsoft Office products.

Able to format errors in excel or HTML