Entry Level Call Center Customer Service

Industry

Call Center and Customer Service

Advert ID

USA_650881

Location

Reading

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD14.00/hr

No. of Openings

1

Branch Information

Reading, PA - (USA) 3564 Penn Avenue Suite 6 Spring Market Shopping Center PA Sinking Spring , PA 19608

ContactNumber

610-678-1701

Job Description

Entry Level Customer Service Representative



Manpower is currently seeking full-time Call Center Customer Service Representatives in the Reading area.



Work from home, in person or hybrid. (To be able to work from home, MUST live in Pennsylvania and within 50 miles from Reading PA)

What's in it for you:

● Full time hours

● 1st Shift - 8am- 6pm

● $14.00per hour



What the job is:

Receiving inbound calls, creating notifications, performing account maintenance and inputting data; Documenting customer notes on accounts; Receiving and processing outage and emergency calls within company and regulatory guidelines; Utilizing independent analysis and judgment resolving customer concerns; Handling all customers in a calm, courteous and professional manner; Analyzing and resolving customer inquiries



What do you bring?



Strong work ethic



High level of motivation



Strong attention to detail



A Highschool diploma



Ability to pass background/drug screening



1 year of experience in the field



Ability to sit for long periods



Excellent communication skills including good grammar, tone of voice and diction



Basic computer and keyboarding skills



Ability to accurately calculate figures and amounts

Ability to work extra hours on short notice and report to work within 45 minute time frame



Why should you choose Manpower?



Voted #1 best places to work by Glassdoor 2021



Weekly pay with direct deposit



Free upskill training programs available



Paid referral program



Medical, Dental, Vision



401k



Free college tuition program up to a bachelor's degree



Access to free accelerated courses to learn new skills and certifications



Manpower's pledge to you:



As your dedicated career partner, your success matters to us.



We will listen to your needs and guide you to the right job.



We will connect you with opportunities to advance.



We will support you every step of the way.



Together, we will build your success story.



Choose Manpower. Let's build your success story.







Are you interested?



Stop your job search and apply today! A recruiter will be in touch within 24 hours.



Share this job with friends and family and earn dollars with every successful hire.







ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.