Job Description
Entry Level Customer Service Representative
Manpower is currently seeking full-time Call Center Customer Service Representatives in the Reading area.
Work from home, in person or hybrid. (To be able to work from home, MUST live in Pennsylvania and within 50 miles from Reading PA)
What's in it for you:
● Full time hours
● 1st Shift - 8am- 6pm
● $14.00per hour
What the job is:
Receiving inbound calls, creating notifications, performing account maintenance and inputting data; Documenting customer notes on accounts; Receiving and processing outage and emergency calls within company and regulatory guidelines; Utilizing independent analysis and judgment resolving customer concerns; Handling all customers in a calm, courteous and professional manner; Analyzing and resolving customer inquiries
What do you bring?
Strong work ethic
High level of motivation
Strong attention to detail
A Highschool diploma
Ability to pass background/drug screening
1 year of experience in the field
Ability to sit for long periods
Excellent communication skills including good grammar, tone of voice and diction
Basic computer and keyboarding skills
Ability to accurately calculate figures and amounts
Ability to work extra hours on short notice and report to work within 45 minute time frame
Why should you choose Manpower?
Voted #1 best places to work by Glassdoor 2021
Weekly pay with direct deposit
Free upskill training programs available
Paid referral program
Medical, Dental, Vision
401k
Free college tuition program up to a bachelor's degree
Access to free accelerated courses to learn new skills and certifications
Manpower's pledge to you:
As your dedicated career partner, your success matters to us.
We will listen to your needs and guide you to the right job.
We will connect you with opportunities to advance.
We will support you every step of the way.
Together, we will build your success story.
Choose Manpower. Let's build your success story.
Are you interested?
Stop your job search and apply today! A recruiter will be in touch within 24 hours.
Share this job with friends and family and earn dollars with every successful hire.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.