Exceptional customer service and product rep

Industry

Travel and Tourism

Advert ID

USA_587536

Location

Pensacola

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Pensacola, FL - (USA) 185D W Airport Blvd FL Pensacola , FL 32505

ContactNumber

850-473-8011

Job Description

The Exceptional Customer Representative provides service to walk in customers; this is accomplished by understanding customer needs, determining the best course of action to resolve inquiries, and meeting or exceeding customer expectations. Exercises independent thinking in meeting customer needs while adhering to operational business guidelines.



Responsibilities:

* Assists visitors with inquiries

* Advises visitors of the program special features, account maintenance efficiency.

* Combines product knowledge, good work ethic, effective time management and human relation skills to meet performance standards

* Prepares activity reports and provides feedback to assist with program improvements.



Required Knowledge, Skills and Abilities:

* Excellent verbal, written, communication, data entry, and PC skills

* Strong analytic skills and ability to follow through on commitments

* Ability to maintain composure working face to face with customers

* Strong time management and organizational skills



****SCHEDULE WEDNESDAY THRU SUNDAY - 8AM to 5PM********

****$12/hr*****