FULL REMOTE! 1st Shift Sr. CSR - (Hawaii Resident only)

Industry

Call Center and Customer Service

Advert ID

BBBH5408512

Location

Honolulu

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD19.38 per hour

No. of Openings

1

Branch Information

Los Angeles, CA - Metro - (USA) 15821 Ventura Blvd Suite 148 CA Encino , CA 91436

ContactNumber

818-784-8276

Job Description

Are you a reliable motivated candidate with Administration, Customer Service experience or Enrollment Specialist experience? If that's you, we would like to review your resume and connect with you regarding our REMOTE position assisting the State of Hawaii.





If you are interested in the position below, please email the recruiter directly for a rapid review and response:





What's in it for you?





Remote Position!

Schedule: 1st Shift Monday through Friday 7:30am to 4:30pm

5-year contract to PERM!

Competitive Pay at $19.38hr

Location: Hawaii, Ca

REMOTE: Any Island Accepted





What you'll be doing:











* Customer service is the primary function. Research, verify, and document information pertaining to the provider by accessing applicable government agency systems as part of the provider enrollment process.

* Respond effectively to all forms of inbound and outbound contacts, provide callers with informed and objective responses to complex concerns in regard to eligibility guidelines and policies, application status, and escalate concerns as they occur, refer callers to the appropriate supervisor.

* Enter information across multiple systems, including the States Provider Database Management Systems accurately.

* Provide Hawaii Provider Enrollments provided by the state

* Provide responsive and reliable customer service

* Provide liaison support between customers

* Coordinate with other departments

* Perform other related duties as assigned, including special projects





Who were looking for:











* High School Diploma or GED.

* General Healthcare, Medical or Healthcare Customer Service Experience preferred

* Enrollment, Claims, or Healthcare Administration experience preferred

* Quick Learner, Trainable, and motivated



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.