Family Service Specialist


Social Care

Advert ID




Job Type




Salary Range

Up to USD12.00/hr

No. of Openings


Branch Information

Jacksonville, FL - (USA) 9823 Tapestry Park Circle Suite 10 FL Jacksonville , FL 32246



Job Description

Do you have experience in social services? Are you looking for a new rewarding career?

We have an amazing non profit organization looking for several positions to help the ever growing demand for assistance in our communities.

What's in it for you:

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Pay $12/weekly pay

Free college courses available

Located in Jacksonville 32209

What you must bring to the table:

Applicant must possess college credits in pursuit of Sociology, Psychology degree or related fields with a minimum of two years experience in social service or an acceptable combination of education and experience; must have computer skills and knowledgeable of various software.

Must have the following competencies:

1.Decision Making.

2.Collaboration Skills.

3.Results Driven.

4.Communication Proficiency.

5.Technical Capacity.

6.Teamwork Orientation.



9.Thorough knowledge of Case Management

What you will be doing:

The Family Service Specialist reports to the departmental Manager to provide services to low-income individuals.

Conducts outreach activities to ensure a wide range of participation for potential applicants.

Schedules orientation, appointments and interviews customers, determining eligibility based on program guidelines and completing intake applications on customers requesting services.

Processes customer information timely and accurately in the Agency's client database for the supervisor's review and compliance to Agency and funding source policies and procedures.

Properly prepares and manages customers and participant's case files, to include case notes and pertinent documentation to support decisions and results achieved. Provides applicants with information for other social service agencies and prepares referrals, as needed designed to connect applicants to requested services.

Coordinates with other agencies and partners to maximize resources and provide services to applicants and customers, collecting feedback for program improvement purposes.

Distributes customer satisfaction surveys to customers at the end of the assistance appointment.

Performs various general duties, which may include making client appointments, typing and filing using technology systems to achieve program results.

Submits timely requisitions and other supporting documents to execute program services and results.

Performs other job-related duties as may be assigned.