Field Service Engineer


Manufacturing and Production

Advert ID




Job Type




Salary Range

USD80000.00-110000.00 per year

No. of Openings


Branch Information

Pacific Northwest Engineering - (USA) 11245 Southeast 6th Street Suite 200 WA Bellevue , WA 98004



Job Description

Job Title: Field Service Engineer

Location: Remote

Employment Category: Direct Hire

Max Salary Offering: $115,000.00

Citizenship: U.S. Citizens or Green Card Holders/Permanent Residents

Onboarding Requirement: Background Check

Projected Start Date: ASAP

Position Summary:

This individual will be in charge of; the commissioning of thin-film coating equipment and supporting our Customer Services team with upgrade and service projects. This candidate will work in a team of seven after-sales professionals and co-operate internally especially with project managers and development services.

Essential Duties and Responsibilities:

* Commissioning and acceptance of medical-based equipment at the customer site.

* Maintenance and Technical support of medical equipment at the customer site.

* Performing visits to service medical equipment at the customer site to track equipment performance and collect the voice of the customer

* Implementing "Continuous Improvement Programs" and training for customers

* General support to customers by email, on-line, and phone.

Minimum Qualifications: (Knowledge, Skills, and Abilities)

* 5+ years of experience in the semiconductor equipment industry.

* Good hands-on skills in service and/or assembly work.

* Solid problem-solving skills.

* Customer-oriented mindset.

* Good time management and interpersonal skills.

* Fluent English skills, both spoken and written.

* Minimum Bachelor's degree in Electrical or Automation Engineering.